Cafe thinking

Comment • reviews • Nordic Noir • whimsy

Hardworking may be the hardest word

Take a trip to the centre of Manchester between now and Wednesday and you may be greeted with this sight: That’s right. A hotel saying it’s for the hardworking – … Continue reading

29 September 2013 · 1 Comment

10 thoughts on Ed Miliband’s speech to the Labour conference

It’s time to ditch the ‘speaking without notes’ gimmick. Last year, it was fresh and unexpected. This year, I’m not sure that the hours of practice couldn’t have been better … Continue reading

25 September 2013 · 2 Comments

The charity fat cat debate misses the point: charities are comprised of two incompatible tribes

There’s been a lot in the press over the last week about so-called charity fat cats. Let’s have a quick recap. The Telegraph splashed last Tuesday with a report on … Continue reading

12 August 2013 · 2 Comments

Why swivel gate may help Cameron rescue the Tory brand

It is said of Ed Miliband that he has a 35% strategy: reach out to the Labour heartlands and victory in 2015 will follow. There are various flaws with this … Continue reading

22 May 2013 · Leave a comment

Margaret Thatcher vs British Airways: a tale of tailfin trauma

The final instalment of our Margaret Thatcher trilogy focuses on brand. Every brand is owned by its customers. This makes life hard for brand managers, but the challenge is most … Continue reading

22 April 2013 · 1 Comment

Mili-brand of brothers

David Miliband should have better managed his personal brand Today is Maundy Thursday, the start of Easter liturgies, but coverage of the demise of the man who said he wanted to … Continue reading

28 March 2013 · Leave a comment

Night Mair for Brand Boris?

Boris Johnson makes good copy. That’s why editors love him and partly why – until now – he has had a pretty easy ride from the commentariat. Until Sunday’s interview … Continue reading

26 March 2013 · 5 Comments

Giving publicity to your opponents

Q. What, other than a too-finely-tuned sense of outrage, has Jacqueline Howett got in common with the Taxpayers’ Alliance (TPA)? A. Both have, in complaining about supposedly unfair comment, given … Continue reading

2 April 2011 · Leave a comment

How to make cheese and irritate people

Kraft’s muddle over its appearance before a House of Commons committee shows what happens when lawyers trump communicators In some ways it’s hard to know where to place the blame … Continue reading

17 March 2011 · 1 Comment

Some problems are non-coms

We’ve been talking at work about improving internal communications. Some of the issues that people are describing as internal comms issues, aren’t, in my view. In a triumph of serendipity, … Continue reading

21 August 2010 · Leave a comment

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